The Ontario Ride to Conquer Cancer

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Post Info TOPIC: Tech support for site?


Newbie

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Posts: 1
Date:
Tech support for site?


Somehow, one of my donors 'hijacked' my page and it changed from my name to his on the website.

I can't find any tech support information anywhere on the website hoping someone out there might have an idea.

Thanks,

Tracy Smiley .. or .. as the site now calls me .. bill hurst :(

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Newbie

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Posts: 3
Date:

Kim Mitchell is the moderator for the site...perhaps she could help you. If you go into "list all users", and click on her name, there is an option to send her a private message. Or, she may be checking the boards after the holidays and contact you directly to resolve your dilemma.

Donna

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Veteran Member

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Posts: 26
Date:

Hey Bill (oops! I mean Tracy wink); If you processed the transaction yourself on behalf of the sponsor WHILE YOU WERE LOGGED IN , it will merge your identity with that of the sponsor, but don't despair: just call the Ride Guides in the morning and they will fix it for you. It has happened to several people on my team and it's easy for the ride staff to fix this problem, so.........smile :)

-- Edited by Hammerhead 1 at 03:00, 2009-01-05

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Moderator

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Posts: 2
Date:

Hi Tracey,

We can help you get this changed back to your name. When you have some time, call The Ride office at (877) 699-BIKE and one of the Guides can help you get your page back on track.

-Kim

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